Privacy Policy

121 Hypnotherapy Privacy policy

Last updated: 19/02/2020

 

 

 

  1. Introduction
  2. This policy sets out how 121hypnotherapy.co.uk, otherwise known as “121”, use and protect the information you provide when you use our services and our website.
  3. It is our intention to ensure that any data you provide is managed with respect to its content, kept secure and will only be used by “121” for the purposes for which it has been provided.
  4. This policy will be updated from time to time in line with prevailing legislation.
  5. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
  6. How we use your personal data
  7. When you contact us via our website, we may ask you to provide your: name, address, telephone number, email address, and date of birth.
  8. We only use this information to make contact with you and to discuss your interest in our Hypnotherapy services
  9. We may process your email address for the purpose of subscribing to our email notifications service (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract. To unsubscribe and have your email deleted from this service, click “Unsubscribe” at the bottom of any notification emails.
  10. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
  11. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.
  12. Please do not supply any other person’s personal data to us, unless specifically requested to do so.
  13. Your rights
  14. Under the General Data Protection Regulations which are effective from 25th May 2018 you have the following rights:
  15. the right to be informed (which is why we have produced this policy).
  16. the right of access (if you wish to see your file then please make a request in writing to the Data. We will provide you with the information within 30 days of your request).
  17. the right to rectification (this is your right to request changes to any information we hold that is factually inaccurate. If you believe any of the information, we hold about you is incorrect then please let us know as soon as possible and we will make the appropriate changes).
  18. the right to erasure (given the nature of our work we are required to hold your details for a period of 7 years, after this your information will be securely destroyed).
  19. the right to restrict processing (we will only use the information for the purposes that we have stated: most standards of confidentiality applied in professional contexts are based upon the Common Law concept of confidentiality where the duty to keep confidence is measured against the concept of “greater good”).
  20. the right to data portability (we will not share your information, other than in the situations described above, without your specific consent).
  21. the right to object (we will not contact you for marketing purposes unless you have given us specific agreement to do so).
  22. the right not to be subject to automated decision-making including profiling (we will not use your information for profiling purposes).
  23. Providing your personal data to others
  24. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  25. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  26. Retaining and deleting personal data
  27. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
  28. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  29. Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  30. Security of personal data
  31. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
  32. We may operate CCTV surveillance for the purposes of security. We will have received written assurance from the owners of the premises that any data obtained via CCTV is protected in accordance with the GDPR.
  33. You acknowledge that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
  34. Webcam sessions
  35. Where sessions are conducted by Webcam, eg. Skype, Facetime etc., the sessions are recorded only for as long as it takes to write up the notes not taken contemporaneously. Once notes have been documented, the recording is deleted, unless specifically requested otherwise by “121”.
  36. Personal data of children
  37. Our website and services are targeted at persons over the age of 16.
  38. Updating information

 

  1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  2. About cookies
  3. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  4. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  5. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  6. Cookies that we use
  7. Google Analytics
  8. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
  9. Managing cookies
  10. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies from those browsers.
  11. If you block cookies, you might not be able to use all the features on our website.
  12. Links to other sites
  13. Our Service may contain links to other sites (Facebook, Twitter…). If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
  14. Amendments
  15. We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.